H-Sphere affiliate program FAQ

Affiliate program doesn??™t works for resellers??™ plans at all. Does your system support it?

Yes, it supports resellers??™ signups as well. But there??™s a bug in hsphere -?  it doesn??™t call affiliate script for resellers signups. We already contacted H-Sphere developers for fix this. If it's still not fixed in your version just upload this file to: [your custom templates dir]/common/replacements/reseller/submit/signup folder.

I??™m H-Sphere reseller Can I install your software?

Unfortunately, no. Our software is integrated with H-Sphere DB, so only hosting owner can install it and grand access to software to resellers.

What is the trial period column in commission table?

It is period in days while commission for signup cannot be credited to affiliate account. Usually money beck grantee time while new customer can cancel account with full refund.

I??™ve successfully installed software. Where I can get my license key?

Please send us to support@help4hosters.com the following info to issue the license:

Full Name
Company Name:
Type of license:
trial - one mouth free
without HSphere reseller??™s support - $50
unlimited HSphere reseller's support - $100

The license or invoice will be sent you during one business day.

We're going to upgrade our H-Sphere. Will the upgrade effect the affiliate program?

Usually our Affiliate Program isn't affected by HSphere upgrades. The only case is when tomcat is upgraded, but tomcat upgrades occur rather rarely. We recommend to check Affiliate program functionality after every upgrade and in case if it stopped working you just need to re-add the following code to /hsphere/local/home/cpanel/jakarta/conf/server.xml

<Context path="/servlet" docBase="/hsphere/shared/h4h/affiliate"

? ? ? ? ? ? ? ? ? ? ? ? ? ? ?  reloadable="false" debug="0" allowLinking="true">

? ? ? ? ? ? ? ? ? ? ?  <Resources allowLinking="true"/>

? ? ? ? ? ? ? ? ? ? ?  <Logger className="org.apache.catalina.logger.FileLogger"

? ? ? ? ? ? ? ? ? ? ? ? ? ? ?  prefix="h4h_log." suffix=".txt" timestamp="true"/>

</Context>

And restart CP.

? 

? 

Where may I see the demo before I decide to install your script on my HSphere?

We have set up the demo version.
User side is here:
http://cp.hsphere.com.ua:8080/servlet/user?action=home

You can create the account using "Sign up" to look around.

Reseller part is here:
http://cp.hsphere.com.ua:8080/servlet/admin/affiliate-demo/

Contact us at support@help4hosters.com to get the access details (login and password).

Affiliate program do not recognize paypal orders. Is there any fix for it?

The way HSphere is developed it??™s never call affiliate link for paypal orders but we can easily avoid this problem:
Copy this file to you custom dir folder:
/hsphere/local/home/cpanel/shiva/shiva-templates/common/control/signup/WebProcessorRedirect.html

Usually it??™s:
/hsphere/local/home/cpanel/shiva/custom/templates/common/control/signup

Add following lines to file

/hsphere/local/home/cpanel/shiva/custom/templates/common/control/signup/ WebProcessorRedirect.html

<!-- aff prog for paypal -->
? ? ?  <if settings.use_aff=="1">
? ? ? ? ?  <if settings.aff_link><img src="${toolbox.includeText(settings.aff_link)}" width="1" height="1"></if>
? ? ? ? ?  <if settings.aff_link2><img src="${toolbox.includeText(settings.aff_link2)}" width="1" height="1"></if>
? ? ? ? ?  <if settings.aff_link3><img src="${toolbox.includeText(settings.aff_link3)}" width="1" height="1"></if>
? ? ? ? ?  <if settings.aff_link4><img src="${toolbox.includeText(settings.aff_link4)}" width="1" height="1"></if>
? ? ? ? ?  <if settings.aff_link5><img src="${toolbox.includeText(settings.aff_link5)}" width="1" height="1"></if>
? ? ?  </if>

Affiliate program doesn??™t work (stop to work after H-Sphere upgrade) for check payments.

Quick solutions:

Make dir in your custom dir directory:

/hsphere/local/home/cpanel/shiva/custom/templates/common/submit/signup

copy end.sbm file from /hsphere/local/home/cpanel/shiva/shiva-templates/common/submit/signup to this directory and set correct owner:

cd /hsphere/local/home/cpanel/shiva/shiva-templates/common/submit/signup
cp end.sbm /hsphere/local/home/cpanel/shiva/custom/templates/common/submit/signup/
chown -R cpanel:cpanel /hsphere/local/home/cpanel/shiva/custom/
Then edit file /hsphere/local/home/cpanel/shiva/custom/templates/common/submit/signup/end.sbm

Find:
<if account && !account.getChild("admin") && settings.use_aff=="1">

Replace with: <if settings.use_aff=="1">

Now affiliate link would be call even for signups via check.